How can I return something? All purchases are final once shipped. We only accept a return if a product has a manufactured flaw upon receipt, was damaged in transit or proves to be defective. Please ship all qualifying returns to 1417 W Pico Blvd Los Angeles, CA 90015
Do I have to pay shipping for my return items? Yes, you will be responsible for getting the item back to us. When approved, a credit memo will be issued on your account for the qualified returned value, plus reasonable postage compensation.
Do you offer exchanges? Unfortunately, we are not setup for any exchanges. Any qualified returns will be resolved with a credit memo issued on your account. Unqualified returns may be subject to a 25% restock fee prior to credit memo issuance.
What are Unqualified Returns? Unqualified returns are discontinued items, new & working condition items, as well as used or soiled items. Should you wish to return an item that is not damaged or defective, you will be charged a 25% processing and restocking fee & be responsible for shipping.
If I want to return something, how long will it take for my return to be processed? Once we have received your return at our warehouse, it should take less than 2-3 business days to process. You will receive email confirmations when your return case is closed.
Master Minded Distribution reserves the right to amend this Return Policy at any time by posting the amended terms on this page.